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Studio Cleaning/Sick Policy Update – IPAC | North Bay & Callander Photographer

March 13, 2020

Well folks, it’s been a week, hasn’t it?  Last weekend, I saw a meme floating around on Facebook that mentioned daylight savings time, a full moon, and Friday the 13th happening all in the same week.  I laughed, and then sat back and watched madness unfold in front of my eyes over the next 5 days.

I’m not the type that gets caught up in mass hysteria.  Heck, I don’t even generally watch the news.  This week though, I’ve been following the development of Covid-19 and its impact on the world very closely. As a mom and a small business owner, I am left with some very important responsibilities:  1. Ensure the safety of my family (which includes 2 individuals with chronic lung conditions) as well as my most vulnerable clients; and 2:  Continue providing a quality service and product to clients who need it, while also ensuring a clean and safe environment for all.

As a result of growing concerns, in order to protect both my own family and all of my clients, I am taking the following precautions in my studio:

  1. Disinfecting all surfaces between clients.  Hard surfaces are washed with disinfecting cleaners.  Soft fabrics and surfaces will be limited to newborn sessions only, and will be sanitized between each session.  Fabrics (such as furs) that cannot go through the washer’s sanitizing cycle will be steam cleaned.
  2. Liberal ongoing hand washing and use of hand sanitizer during sessions, when needed. Proper hand hygiene is something I’ve always done and will continue to practice (especially with a previous background working in a hospital environment).
  3. I am also limiting access to my studio to healthy individuals only, and asking anyone who is exhibiting any symptoms at all (especially cough, sore throat, runny nose, respiratory difficulty or fever) to reschedule their session until they have been symptom free for at least 14 days.
  4. I am also asking anyone who’s travelled out of the country in the last month, or has had access to anyone who’s been in contact with infected individuals to reschedule to a later date.
  5. I am also committed to rescheduling sessions in the event that myself or anyone in my family exhibit symptoms of any kind.
  6. I am booking down at this time, only accepting one booking per day.
  7. I have temporarily placed all volume mini events on hold, so that clients are not arriving back-to-back.
  8. I will continue to stay up to date and informed through reputable news sources.

I understand that this is a trying time for everyone, and photographs are probably at the bottom of anyone’s list of priorities right now.  However, if you do wish to book a session, but are unsure about the current climate and are afraid to put down a deposit to secure your space, I am waiving my Deposit/Retainer Policy for the next 12 weeks.  Typically, in order to book a session, a client is required to put down a deposit to secure their time-slot.  Due to uncertainty at this time, I will waive this requirement with the request that you give me at least 24 hours’ notice to cancel or reschedule in the event of illness.  Full payment will be due at the time of your session, but my hope is to eliminate any booking anxiety.

If you have any questions or concerns or would like to book a session for yourself, please contact me via this website or by emailing info@raindancephoto.ca  If you don’t receive a response from me within 48 hours, please check your junk folders.  🙂

 

Much love,

 

Stephanie

Owner/Photographer

Raindance Photography

www.raindancephoto.ca

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    Stephanie has been taking our family photos for years and they never disappoint! She’s amazing with the kids and always gets so many great shots that I have a hard time making decisions on which to get. Pro tip – get the package that i…
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    Great with my baby and offers lots of choice!
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    Stephanie from Raindance Photography was very professional, and was able to capture the personalities of all three of our young boys.  We were extremely happy with her friendiness, photography skill and editing talent.  We absolutely…
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    I found Raindance Photography through another Facebook group. I checked out the work, and really liked it, so I then followed it. After my son was born, I knew I wanted pictures of him, (what mom doesn’t?!), so I just kept waiting and …
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    We have had the pleasure of using Stephanie at Raindance Photography for at least 3 extended family photo shoots. Her work is lovely, she is friendly, great at communication and so adaptive when working with our family with ages baby t…
    Sara van Kolfschoten
    From boudoir to kids to family – this lady will amaze you with her ability to capture your moment!  The kids photos are so life-like, real… showing the personality, the age, innocence, and mischievousness!  Family portraits are fun, r…
    Samantha Wagner
    I am a firm believer in the importance of recommendation.  I think that when someone, or a company (big or small) goes above and beyond your expectations you should not only tell them, but tell others! My husband and I had such a diff…
    Stephanie Chivers
    Amazing photographer, some of our best family photos are from Stephanie.
    Joanna Faris
    Words can’t express the amount of admiration I have for this photographer. She is capturing all of the biggest moments of my familys life. She has a natural talent that you cannot teach anyone. Her pictures are beautiful and she is so …
    Jenn Fleming
    Stephanie made our newborn session a special experience!  Her studio is clean, organized, and professional.  She totally takes control by helping sooth the baby.  She definitely has the most care and patience I’ve seen and a special vi…
    Liz Detoro
    Best photographer!! Stephanie is amazing with newborns and a phenomenal photographer!!! Definitely going back 🙂
    Holly C
    What an amazing experience!  Stephanie was super comfortable to work with and exceeded all expectations!
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    Stephanie, The pictures are absolutely beautiful!  Everyone is so happy! You did an awesome job and made our bachelorette party very memorable.  You are an extremely talented photographer.  🙂
    Larissa W.
    I just wanted to take a minute to express how grateful we were to work with you!  You are a very talented, patient, and sweet person and I’m so happy you are pursuing what you love… it’s very clearly what you’re meant to be doing!  Yo…
    Courtney K
    We have been having our photos taken with Steph at least once a year for the past few years!  Every time I book an appointment, I am so excited.  she is amazing with kids and always gets pictures when I don’t think we will.  We are st…
    Lisa Marion
    Loved our family photo’s! Very accommodating and great with kids 🙂 Excellent Customer Service! Nothing but 5*’s for Raindance Photography!
    Tricia Zachariah
    We have been clients of Raindance Photography for years. She has documented my child’s life from around age one, and I treasure all of the photos she has taken. My son has some significant disabilities, and Stephanie has always been ki…
    Nicole Vaillancourt
    Stephanie is amazing. She is always calm and able to capture great photos, even when the littles are not at their best! She is gentle, relaxed, and the children always respond to her! She does amazing work.
    Katrina Scott

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